Terms of Service
Combat Hub LLC builds technologies and services that enable people to connect with each other, create community and grow business. These Terms govern your use of Hit Hub, Messenger and the other products, features, apps, services, technologies and software that we offer (Combat Hub LLC Products or Products), except where we expressly state that separate terms (and not these) apply. These Products are provided to you by Combat Hub LLC. We don't sell your personal data to advertisers, and we don't share information that directly identifies you (such as your name, email address or other contact information) with advertisers unless you give us specific permission. Our Privacy Policy explains how we collect and use your personal data to provide all of the other services described below.
1. The services we provide
Our mission is to help various individuals within the combat sports/martial arts community a place to connect and grow in their respective careers and/ or hobbies. To help advance this mission, we provide the products and services described below to you: Provide a personalised experience for you: Your experience on Hit Hub is unlike anyone else's: Connect you with people and organisations that you care about: We may use your data to help you find and connect with athletes, gyms, coaches, promoters, organisations and others that matter to you. Promote the safety, security and integrity of our services, combat harmful conduct and keep our community of users safe: People will only be able to have continued use of Hit Hub if they agree to meet our standards of a safe and secure environment. We work hard to maintain the security (including the availability, authenticity, integrity and confidentiality) of our Products and services. We employ individuals and work with external service providers, partners and other relevant entities and develop systems to detect potential misuse of Hit Hub, harmful conduct towards others and situations where we may be able to help support or protect our community, including to respond to user reports of potentially violating content. If we learn of content or conduct such as this, we may take appropriate action based on our assessment that may include notifying you, offering help, removing content, removing or restricting access to certain features, disabling an account or contacting law enforcement. Hit Hub may access, preserve, use and share any information it collects about you where it has a good faith belief that it is required or permitted by law to do so. Use and develop technologies to provide safe and functional services for everyone: We engage in research to develop, test and improve our Products. This includes analysing data that we have about our users, and understanding how people use our Products, for example by conducting surveys and testing and troubleshooting new features. Ensuring access to our services: To operate our global services and enable you to connect with people around the world, we need to transfer, store and distribute content and data to our data centres, partners, service providers, vendors and systems around the world, including outside your country of residence. The use of this global infrastructure is necessary and essential to provide our services. This infrastructure may be owned, operated or controlled by Combat Hub LLC or its affiliates.
2. Your commitments to Hit Hub and our community
We provide these services to you and others to help advance our mission. In exchange, we need you to make the following commitments:
When people stand behind their opinions and actions, our community is safer and more accountable. For this reason, you must: Provide for your account the same name that you use in everyday life. provide accurate information about yourself; Only create one account (your own) and use it for purposes related to Hit Hub. not share your password, give access to your Hit Hub account to others or transfer your account to anyone else (without our permission). We try to make Hit Hub broadly available to everyone, but you cannot use Hit Hub if: You are under 18 years old. You are a convicted sex offender. We've previously disabled your account for violations of our Terms, the Community Standards or other terms and policies that apply to your use of Hit Hub. If we disable your account for a violation of our Terms, the Community Standards or other terms and policies, you agree not to create another account without our permission. Receiving permission to create a new account is provided at our sole discretion, and does not mean or imply that the disciplinary action was wrong or without cause. You are prohibited from receiving our products, services or software under applicable laws.
We want people to use Hit Hub to connect with what is important to them, but not at the expense of the safety and well-being of others or the integrity of our community. You therefore agree not to engage in the conduct described below (or to facilitate or support others in doing so): You may not use our Products to do or share anything: That violates these Terms, the Community Standards, or other terms and policies that apply to your use of our Products. That is unlawful, misleading, discriminatory or fraudulent (or assists someone else in using our Products in such a way). That you do not own or have the necessary rights to share. That infringes or violates someone else's rights, including their intellectual property rights (such as by infringing another's copyright or trademark, or distributing or selling counterfeit or pirated goods), unless an exception or limitation applies under applicable law. You may not upload viruses or malicious code, use the services to send spam or do anything else that could disable, overburden, interfere with or impair the proper working, integrity, operation or appearance of our services, systems or Products. You may not access or collect data from our Products using automated means (without our prior permission) or attempt to access data that you do not have permission to access. You may not proxy, request or collect Product usernames or passwords, or misappropriate access tokens. You may not sell, license or purchase any data obtained from us or our services, except as provided in the Platform Terms. You may not misuse any reporting, flagging, dispute or appeals channel, such as by making fraudulent, duplicative or groundless reports or appeals. We can remove or restrict access to content that is in violation of these provisions. We can also suspend or disable your account for conduct that violates these provisions. If we remove content that you have shared in violation of the Community Standards, we'll let you know and explain any options you have to request another review, unless you seriously or repeatedly violate these Terms or if doing so may expose us or others to legal liability; harm our community of users; compromise or interfere with the integrity or operation of any of our services, systems or Products; where we are restricted due to technical limitations; or where we are prohibited from doing so for legal reasons. To help support our community, we encourage you to report content or conduct that you believe violates your rights (including intellectual property rights) or our Terms and Policies, if this feature exists in your jurisdiction. We also can remove or restrict access to content features, services or information if we determine that doing so is reasonably necessary to avoid or mitigate misuse of our services or adverse legal or regulatory impacts to Combat Hub LLC.
3. The permissions you give us
We need certain permissions from you to provide our services: Permission to use content that you create and share: Some content that you share or upload, such as photos or videos, may be protected by intellectual property laws. You retain ownership of the intellectual property rights (things such as copyright or trademarks) in any such content that you create and share on Hit Hub. Nothing in these Terms takes away the rights you have to your own content. You are free to share your content with anyone else, wherever you want. However, to provide our services we need you to give us some legal permissions (known as a "License") to use this content. This is solely for the purposes of providing and improving our Products and services as described in Section above. Specifically, when you share, post or upload content that is covered by intellectual property rights on or in connection with our Products, you grant us a non-exclusive, transferable, sub-licensable, royalty-free and worldwide licence to host, use, distribute, modify, run, copy, publicly perform or display, translate and create derivative works of your content (consistent with your privacy and application settings). This means, for example, that if you share a photo on Hit Hub, you give us permission to store, copy and share it with others (again, consistent with your settings) such as Hit Hub or service providers that support those products and services. This licence will end when your content is deleted from our systems. You can delete individual content that you share, post and upload at any time. In addition, all content posted to your personal account will be deleted if you delete your account. Learn more about how to delete your account. Account deletion does not automatically delete content that you post as an admin of a Page or content that you create collectively with other users. It may take up to 90 days to delete content after we begin the account deletion process or receive a content deletion request. If you send content to the bin, the deletion process will automatically begin in 30 days unless you choose to delete the content sooner. While the deletion process for such content is being undertaken, the content is no longer visible to other users. After the content is deleted, it may take us up to another 90 days to remove it from backups and disaster recovery systems. Content will not be deleted within 90 days of the account deletion or content deletion process beginning in the following situations: where your content has been used by others in accordance with this licence and they have not deleted it (in which case this licence will continue to apply until that content is deleted); where deletion within 90 days is not possible due to technical limitations of our systems, in which case, we will complete the deletion as soon as technically feasible; or Where immediate deletion would restrict our ability to: investigate or identify illegal activity or breaches of our Terms and Policies (for example, to identify or investigate misuse of our Products or systems); protect the safety, integrity and security of our Products, systems, services, our employees and users, and to defend ourselves; comply with legal obligations for the preservation of evidence, including data that Combat Hub LLC providing financial products and services preserve to comply with any record-keeping obligations required by law; or comply with a request of a judicial or administrative authority, law enforcement or a government agency; in which case, the content will be retained for no longer than is necessary for the purposes for which it has been retained (the exact duration will vary on a case-by-case basis). In each of the above cases, this licence will continue until the content has been fully deleted. Permission to use your name, profile picture and information about your actions with ads and sponsored or commercial content: You give us permission to use your name and profile picture and information about actions that you have taken on Hit Hub next to or in connection with ads, offers and other sponsored or commercial content that we display across our Products, without any compensation to you. For example, we may show your connections that you are interested in an advertised event or have connected with an organization created by a brand that has paid us to display its ads on Hit Hub. Ads and content such as this can only be seen by people who have your permission to see the actions that you've taken on Hit Hub. You can learn more about your ad settings and preferences. Permission to update software that you use or download: If you download or use our software, you give us permission to download and install updates to the software where available.
4. Limits on using our intellectual property
If you use content covered by intellectual property rights that we have and make available in our Products (for example, images, designs, videos or sounds that we provide, which you add to content that you create or share on Hit Hub), we retain all rights to that content (but not yours). You can only use our copyrights or trademarks (or any similar marks) as expressly permitted by our Brand Usage Guidelines or with our prior written permission. You must obtain our written permission (or permission under an open-source licence) to modify, translate, create derivative works of, decompile or reverse-engineer our products or their components, or otherwise attempt to extract source code from us, unless an exception or limitation applies under applicable law or your conduct relates to Hit Hub.
5. Additional provisions
We work constantly to improve our services and develop new features to make our Products better for you and our community. As a result, we may need to update these Terms from time to time to accurately reflect our services and practices, to promote a safe and secure experience on our Products and services, and/or to comply with applicable law. Unless otherwise required by law, we will notify you before we make changes to these Terms and give you an opportunity to review them before they go into effect. Once any updated Terms are in effect, you will be bound by them if you continue to use our Products. We hope that you will continue using our Products, but if you do not agree to our updated Terms and no longer want to be part of the Hit Hub community, you can delete your account at any time.
We want Hit Hub to be a place where people feel welcome and safe to express themselves and share their thoughts and ideas. If we determine, in our discretion, that you have clearly, seriously or repeatedly breached our Terms or Policies, including, in particular, the Community Standards, we may suspend or permanently disable your access to Hit Hub, and we may permanently disable or delete your account. We may also disable or delete your account if you repeatedly infringe other people's intellectual property rights or where we are required to do so for legal reasons. We may disable or delete your account if, after registration, your account is not confirmed, your account is unused and remains inactive for an extended period of time or if we detect that someone may have used it without your permission and we are unable to confirm your ownership of the account. Learn more about how we disable and delete accounts. Where we take such action, we'll let you know and explain any options you have to request a review, unless doing so may expose us or others to legal liability; harm our community of users; compromise or interfere with the integrity or operation of any of our services, systems or Products; where we are restricted due to technical limitations; or where we are prohibited from doing so for legal reasons. You can learn more about what you can do if your account has been disabled and how to contact us if you think that we have disabled your account by mistake. If you delete or we disable or delete your account, these Terms shall terminate as an agreement between you and us, but the following provisions will remain in place.
We work hard to provide the best Products we can and to specify clear guidelines for everyone who uses them. Our Products, however, are provided "As is," and we make no guarantees that they always will be safe, secure, or error-free, or that they will function without disruptions, delays, or imperfections. To the extent permitted by law, we also disclaim all warranties, whether express or implied, including the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not control or direct what people and others do or say, and we are not responsible for their actions or conduct (whether online or offline) or any content that they share (including offensive, inappropriate, obscene, unlawful and other objectionable content). We cannot predict when issues may arise with our Products. Accordingly, our liability shall be limited to the fullest extent permitted by applicable law, and under no circumstance will we be liable to you for any lost profits, revenues, information or data, or consequential, special, indirect, exemplary, punitive or incidental damages arising out of or related to these Terms or Hit Hub (however caused and on any theory of liability, including negligence), even if we have been advised of the possibility of such damages. Our aggregate liability arising out of or relating to these Terms or the Hit Hub will not exceed the greater of $100 or the amount you have paid us in the past twelve months.
We try to provide clear rules so that we can limit or hopefully avoid disputes between you and us. If a dispute does arise, however, it's useful to know upfront where it can be resolved and what laws will apply. You and Hit Hub each agree that any claim, cause of action or dispute between us that arises out of or relates to these Terms or your access or use of the Hit Hub shall be resolved exclusively in the US. District Court for the New Mexico. You also agree to submit to the personal jurisdiction of either of these courts for the purpose of litigating any such claim, and that the laws of the State of New Mexico will govern these Terms and any claim, cause of action or dispute without regard to conflict of law provisions. Without prejudice to the foregoing, you agree that, in its sole discretion, Combat Hub LLC may bring any claim, cause of action or dispute we have against you in any competent court in the country in which you reside that has jurisdiction over the claim.
These Terms (formerly known as the Statement of Rights and Responsibilities) make up the entire agreement between you and Hit Hub LLC. regarding your use of our Products. They supersede any prior agreements. Some of the Products that we offer are also governed by supplemental Terms. If you use any of those Products, supplemental Terms will be made available and will become part of our agreement with you. If you post or share content containing music, you must comply with our Music Guidelines. To the extent that any supplemental Terms conflict with these Terms, the supplemental Terms shall govern to the extent of the conflict. If any portion of these Terms is found to be unenforceable, the unenforceable portion will be deemed amended to the minimum extent necessary to make it enforceable, and if it can't be made enforceable, then it will be severed and the remaining portion will remain in full force and effect. If we fail to enforce any of these Terms, it will not be considered a waiver. Any amendment to or waiver of these Terms must be made in writing and signed by us. You will not transfer any of your rights or obligations under these Terms to anyone else without our consent. These Terms do not confer any third-party beneficiary rights. All of our rights and obligations under these Terms are freely assignable by us in connection with a merger, acquisition or sale of assets, or by operation of law or otherwise. We may need to change the username for your account in certain circumstances (for example, if someone else claims the username and it appears unrelated to the name you use in everyday life). We always appreciate your feedback and other suggestions about our products and services. But we may use feedback and other suggestions without any restriction or obligation to compensate you, and we are under no obligation to keep them confidential. We reserve all rights not expressly granted to you.
6. Interactions between users on the Combat Hub
LLC DBA Hit Hub application are solely the responsibility of the individuals involved. Combat Hub LLC DBA Hit Hub does not assume any responsibility for the actions, conduct, or authenticity of its members. It is the user's sole responsibility to verify the identity and credibility of any individual they choose to interact with on the application. Combat Hub LLC DBA Hit Hub shall not be held liable for any damages or consequences arising from such interactions.
7. Other Terms and Policies that may apply to you
Community Standards: These guidelines outline our standards regarding the content that you post to Hit Hub and your activity on Hit Hub. Commercial Terms: These terms apply if you also access or use our Products for any commercial or business purpose, including advertising, operating an app on our Platform, using our measurement services, managing a group or a Page for a business, or selling goods or services. Community Payment Terms: These terms apply to payments made on or through Hit Hub. Commerce Policies: These guidelines outline the policies that apply when you offer products or services for sale on Hit Hub. Advertising Policies: These policies apply to partners who advertise across the Hit Hub and specify what types of ad content are allowed by partners who advertise within Hit Hub. Self-serve Ad Terms: These terms apply when you use self-serve advertising interfaces to create, submit or deliver advertising or other commercial or sponsored activity or content. Hit Hub brand resources: These guidelines outline the policies that apply to use of Hit Hub trademarks, logos and screenshots.
8. User Support:
If you have any questions or issues, please contact our support team at hithub@hithub.com.